AI staff assistant

The fastest way for your team to find the right answer.

Meridian IQ turns scattered policies, SOPs, and tribal knowledge into a single assistant your staff can ask anything — from front desk refunds to kitchen allergens — and get a clear, confident answer in seconds.

Open prototype How it works

Built for daily operations

Designed to be the first place staff look — and the last place they need to.

Instant answers

Staff get clear, actionable responses grounded in your internal policy — not generic web content.

Knows when to escalate

Suggests the right escalation path when a question exceeds the staffer's authority.

Department-aware

Tailors responses to the staffer's department and role so context never gets lost.

Safe by default

Refuses to invent policy, never overrides management, and keeps cross-department info appropriate.

One assistant, every department

Context-aware answers tuned to the staffer's role and team.

Front Desk

Guest issues, refunds, escalations

Policy questions, time-off, onboarding

Kitchen

Allergens, prep SOPs, safety

Housekeeping

Turnover standards, lost & found

Content

Voice, brand, approvals

Operations

Daily decisions, escalation paths

How it works

1
Pick a department
Staffer selects their team and role for context.
2
Ask anything
Policy, SOPs, escalation, edge cases — in plain language.
3
Act with confidence
Get a concise answer plus the right escalation path.